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Medical Response Handling

First Call has been providing medical response handling, emergency response handling and emergency response lines for more than 40 years and our dedicated teams of customer care receptionists are fully trained to answer urgent, critical and confidential enquiries with speed, courtesy and efficiency. UK Based Live 24 Hour Call Handling services you can trust.

Find out more about emergency response handling with First Call

Finding the right Emergency Call Handling service is vital, especially for emergencies, where rapid communications can mean the difference between life and death. For instance, our medical response handling service is among the best available in the country. Having two call centres, one in Aberdeen and the other in Blackpool, First Call is well placed to support the oil & Gas industry and has been doing so for over 30 years now. This has resulted in First Call acquiring vast experience of the rapid response arena whether at be at sea or on land.

Our experience allows our emergency call handling staff to bring effective solutions to both simple and complex problems. Whether a call comes from next door or the other side of the world, they use the latest computerised call-handling systems to provide your customers with the highest quality of care possible.

In addition to emergency response lines, we also offer a range of other communication solutions, from answering customer enquiries and processing orders, to taking care of catalogue requests and arranging quotations.

If you have any further questions about our Emergency Response Lines or other services, please call us on 0800 854 736.

© First Call Business Communications 2017