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Case Study - Europa - Facilities Management

Europa - Facilities Management

Europa - Facilities Management

The facilities management arm of Europa provides tailored support services for companies ranging from: a main helpdesk, building maintenance, management of business premises.

First Call provides Out of Hours Answering and Messaging Services when the main help desk at Europa has closed after normal business hours. First Call take call details and pass them to relevant contractors on call. Europa also receives an instant report for call verification from First Call.

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