Emergency Call Handling

The Health and Safety at Work Act are explicit in instructing companies of a Duty of Care to protect their workforce. First Call offer call centre monitoring solutions to ensure that companies meet the requirements of all new legislations. First Call's Health and Safety/Lone Worker Protection Monitoring Answering and Messaging Services provide piece of mind for all workers employed "out in the field" and ensure that, in any troubled circumstance help can be sought immediately.

First Call has vast experience in providing 24 hour call centre support and as such deliver an unrivalled standard and quality of service. when it comes to lone worker protection, First Call, understand that the nature of many commercial businesses require employees to work on their own. Often "field employees" visit unfamiliar working sites and environments where the site itself is isolated. In order to comply with the Health and Safety at Work Act and most importantly to minimise dangers and risk, First Call's monitoring services can provide a rapid response and recovery in the event of an accident.

First Call's Health and Safety/Lone Worker Protection Monitoring Services give the best possible protection to a wide range of businesses:

• Estate agents
• Refrigerator engineers
• Maintenance workers
• Park ranger/forestry/conservationist workers
• Sole traders.

When a company employs the services of First Call Business Communications Health and Safety/Lone Worker Protection Monitoring Services, the employee calls First Call with contact details, location, estimated time of arrival and car registration. If an employee fails to log off duty - the client is alerted immediately.

The Lone Worker / Health and Safety Answering and Messaging Services are also available for e-mail, pager and fax services, effectively covering all your office hours’ business to customer communication devices.

Make that First Call today and take advantage of our free web set-up offer! Or, alternatively call one of our operators today on 0500 567 500 where you can arrange a free call back.

To view our brochure for Lone Worker/Health & Safety Service in PDF format please Click here.