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Call Monitoring Services

If you’re looking for a reliable, professional and experienced call monitoring company to help you with your incoming calls, First Call can help. With our Call Monitoring service, messages can be filtered, passed on by phone or fax or stored for collection at your convenience. All calls are answered by Live Call Operators, no machines!

Find out more about First Call’s Call Monitoring service

An answering machine may help around the home but in a commercial setting, you get a better response from a real person. First Call offers live UK Based Call Monitoring 24-hours a day, 365 days a year, where our operators make a difference with the personal touch.

When handling calls to your business, First Call staff are trained to use their initiative, monitoring your customers’ needs and passing on messages quickly and efficiently.

First Call developed its expertise in the sensitive area of medical response handling where politeness, discretion and accuracy are vital. We bring these skills to all of our services, offering you an efficient and effective approach to call monitoring.

Even the most efficient company can be swamped by a successful advertising campaign or unexpected external event. First Call offers a range of call monitoring solutions from answering customer enquiries and processing orders, to taking care of catalogue requests and arranging quotations.

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